Ashish Gupta is the Head of Digital, Retail SME and Sales at Bank Dhofar, bringing over 19 years of experience in digital banking, payments, and customer channel transformation. He holds an MBA in Marketing from the Institute of Management Technology and has built an extensive career leading digital innovation across retail banking and financial services.

His expertise spans mobile banking, mobile wallets, internet banking, payment gateways, cards, e-commerce, ATMs, CDMs, kiosks, branch transformation, and IVR solutions. Throughout his career, he has successfully conceptualised and delivered a range of digital banking and payments initiatives, including mobile wallet platforms, mobile banking applications, digital branch solutions, bill aggregation and presentment systems, and customer engagement applications.

Ashish has a proven track record of driving business growth, revenue generation, operational excellence, and profitability through strategic leadership and effective execution. Recognised for his ability to identify opportunities and deliver successful transformation programmes, he combines deep industry knowledge with a strong understanding of the evolving digital banking landscape. His experience in developing customer-centric digital ecosystems continues to support innovation and growth within the banking sector.